GOT QUESTIONS?

We've got answers.

THE BEER

How many beers do you guys have to choose from anyway?

We have almost any beer that you can dream up. Right now, that’s over 3,500 beers! Any special requests? Just shoot us a note and we'll do our best to get it to you. If you're interested, you can view our sample keg list for SF here.

Can I get beer that you can’t find anywhere else?

We have access to an amazing selection and are constantly striving to add new beer to the rotation, including the latest releases from breweries across the nation. That being said, if there are specific beers you are looking for, we can only get them if they are distributed in states in which we operate. 

How fresh is my beer that I get from BREWPUBLIK?

We don’t have a huge warehouse full of beer for a reason – to keep your beer fresh. We make your specific selections every month, then order your beer, and pack your crate. What you need to know – we never have beer longer than a week or two before it's time to restock our warehouse! If you want to get all technical on us, the official policy is shown below.

FRESH BEER POLICY
We are passionate about fresh, highest-quality beer.  To ensure this, unlike other retailers, we don't warehouse our beer. It's ordered the same week that we get it to you (often within a day) so we carry it as fresh as possible. For highly sensitive beers like fresh-hopped IPAs, they are kept in cold storage all of the time. Cold delivery is also available upon request.

While we cannot control the practices of our suppliers, whenever possible we always encourage them to operate in a responsible manner and protect the quality of their product.

What if I don’t like one of my selections?

Let us know and we'll swap it out ASAP! Just email help@brewpublik.com to take advantage of our Beer Swap Guarantee.

Can I get the beer you have in the store?

BREWPUBLIK loves to support the communities in which we do business, including local craft breweries. Most of our beers you will not find in the local grocery store. We make it easy for you to discover beers and breweries you may not have heard of or can't easily visit, through the utilization of our network of connections in the industry and our Beergorithm. We form a connection between craft breweries and consumers they may not normally have access to.

Can I get only bottles or only cans?

Sure you can! We understand that sometimes you want cans to chill by the pool or bottles to take to a friend’s house. All you have to do is let us know if you want only cans by chatting us online. We’ll let our distribution and fulfillment team know.

Gifts

Do I need to know what beer they like?

Nope! You are giving them the beer money, they tell us what they like when they claim their gift!

How does the recipient get their beer?

When they claim their gift (via www.iwantmy.beer) they tell us their go-to beers and when to stop by with their delivery! We’ll do this every month for their 6pk, or with every purchase they make on our rare bottle shop.

How much beer do they get?

It depends! The months shown are based off a 6pk per month, plus a purchase or two from our rare bottle shop. But, your recipient can spend their gift however they want! Only 6pks, only rare bottles, it’s up to them!

Does the gift expire?

Not at all! The credits you purchase for the lucky beer lover don’t expire. They can use them as quickly or slowly as they want.

Does the gift expire?

It’s an electronic gift card! That way you can print it out if you want, or simply forward the email when you want to. If you want a physical gift too, you’ll see an exclusive discount in your confirmation email for our rare beer bottle shop so you can get a little something for under the tree too.

The Delivery

We are currently operating in most zips in San Francisco, Berkely, Oakland, Charlotte, Raleigh and Charleston, SC. Here is a list of zip codes we currently delivery to:

27502
27511
27513
27514
27516
27517
27518
27519
27523
27529
27539
27540
27545
27560
27592
27603
27604
27606
27607

27608
27609
27610
27612
27613
27614
27615
27617
27701
27703
27707
27713
28012
28027
28031
28032
28036
28054
28075

28078
28079
28098
28104
28105
28107
28117
28120
28134
28202
28203
28204
28205
28206
28207
28208
28209
28210

28211
28212
28213
28214
28215
28216
28217
28223
28225
28226
28227
28262
28269
28270
28273
28277
28278
29707

29708
29715
94102
94103
94105
94106
94107
94109
94110
94111
94112
94115
94116
94117
94118
94121
94122
94123

94124
94127
94129
94131
94132
94133
94134
94143
94601
94602
94603
94606
94607
94609
94610
94612
94613
94618

Due to state restriction, we are not able to deliver in Charleston, SC yet, however if you shoot us a note we can still help you with your beer needs! Just let us know what you're looking for and we'll come up with a custom plan.

Don't see your zip above, and not in Charleston? Click here to join our waitlist!

What if I don’t live where you deliver?

We are coming for you! We believe that every city has its own beer culture. As we expand, we'll be setting up uniquely tailored operations in each city. 

Do I need to be at home to receive my delivery?

Yes, someone 21+ needs to be home to accept and sign for the beer delivery. However, you actually tell us when to stop by – not the other way around. We can easily drop off at your apartment or office concierge... we find that is usually the easiest!

We will also never leave beer on your front porch. First, we are committed to being responsible community partners. We want people to drink great beer, but only people who are old enough to do so. Second, you want your beer as fresh as possible, not sitting on your porch getting warm!

How do I get my beer?

You tell us when to stop by! When you sign up, you tell us when you want your first delivery. This will set your curated 6pk schedule. 4 weeks later, you’ll receive a notification from us that you’ll be getting another 6pk soon. If you aren’t home, no problem. You can reschedule that delivery.

What if I need to reschedule a delivery?

Easy! Hit up your profile and change when we’re dropping by for your next delivery. If you need it sooner than the options available, just email us at scheduling@brewpublik.com and we'll do our best to accommadate!

The Service

Is this a subscription?

BREWPUBLIK has no monthly contracts; however, our main product is subscription based. You will see a monthly charge to the payment source you saved on your account on or around the same day which your account was originally activated, unless you're a member of the Buyer's Club.

You will be charged if you do not skip a month (via your profile) or contact us to cancel. If you don’t tell us, we have no way of knowing you do not want beer that month!

How do I cancel?

We hope you don’t, but if you must, you can! Let us know by emailing us at info@brewpublik.com or chatting us online and we'll cancel your account.

What is the cancellation process?

If you contact us after your account has been charged for the current month, you will incur the cost of the delivery and your account will be cancelled as of the following month. We order beer assuming you want a delivery that month, so if your account has already been charged, we will still need to deliver that beer.

If you contact us and your account has not already been charged for that month, the cancellation will go through immediately and you will no longer see a charge from BREWPUBLIK.

What is the minimum number of months I need to sign up for?

Keep your account as long or as short as you want! Skip a month via the Account Settings in your profile, or contact us to cancel.

What else do I get from my subscription?

We love to keep our members happy. Not only will you get a fully curated selection of beer to sample every month, you’re also able to order any beer from our inventory and have it delivered straight to you! Rate beers from your previous delivery through The Cellar, search for limited release beers on The Reserve, and read up on what’s happening at BREWPUBLIK and in the craft beer world on our blog.

How does this work?

In a nutshell, you tell us what type of beers you like by creating a beer profile. Then, we run those preferences through our Beergorithm, and deliver new beers you're sure to love! Find one you especially like? Order a 6pk or more through The Cellar! Looking for a rare bottle or want ot see what we have in stock? Check out The Reserve! All purchases and monthly curated 6pks will be delivered straight to your home or office.

Is your payment processing secure?

Your credit card information is never stored on any of our servers. Our website is entirely SSL-protected. All transactions are processed using secure encryption.

What are my payment options?

We accept all major credit cards: Visa, MasterCard, American Express and Discover. We do not accept cash, as all order processing is done online.

Can I combine coupon codes?

Unfortunately, you cannot. Only one coupon code per order, please!

I got a gift! Does it expire?

Your gift code never expires! But, if you lose it, you’ll need to know the email address of who gave it to you if it is an e-gift card. We’ll find the code for you and get you going! Unfortunately we can not honor lost physical gift cards.

I’m a current member and received a gift, how do I get my beer?

If you’re a current member, simple apply the code directly to your account in the profile. Head to Account Settings, input the code, and you’re all set!

Where are you located?

Our company headquarters is located at 1000 NC Music Factory Blvd, Suite C6, Charlotte, NC 28206. We also have locations in San Francisco, Charleston and Raleigh.

Do you deliver to offices?

We sure do! We can deliver your personal subscription straight to the office, just let us know. We can also deliver beer for the entire office. If you office is interested in having craft beer delivered, visit us here and drop in your information!

Where do you deliver?